How do we work?
There are many companies that offer solar related work. What's it like working with us, and why do we think we're a cut above the rest?
Consultation and
Site-Audit
At South Wales Solar, our commitment to personalised service begins with a thorough consultation. As a family-owned, local business, we understand the unique energy needs of our South Wales community. Our experts engage with clients to assess their requirements and determine the feasibility of solar solutions.
What sets us apart is our ensuring that we tailor solutions, and ensure that we're always available for our customers, providing an attentive ear to concerns and questions. We know what it's like to deal with national companies, and we don't like it - so our commitment to customers is that they are a priority, and we work on a partnership basis.
Design and Specification
South Wales Solar takes pride in being hardware, software, and utility-company independent. This independence enables us to tailor our offerings to meet the specific needs of our clients. It means our primary interest is in you - not our suppliers.
Our design service focuses on optimising solutions, whether solar, battery, and/or electric vehicle charger configurations. We do this to maximise efficiency and minimise costs. We work closely with clients to create custom solutions, ensuring every product is specified for the unique demands of our customers. Tailored, always.
Installation and our Method:
Seamless transition from design to installation is a hallmark of South Wales Solar. You'll get our renowned "personal touch". This just means your installer will be familiar with your job before they arrive on-site, because they'll have been involved throughout. It's one of the great benefits of choosing a local company for your job.
We understand the importance of minimising disruption to both you, and your neighours. Our commitment is to complete installations efficiently, with best practices and high-quality components. We've worked hard to earn our reputation for reliability and honesty - and we'll ensure you get the same, high-quality service too.
Training
As part of our end-to-end solution, South Wales Solar provides comprehensive training to our clients. Whether it's understanding the functionality of solar systems, battery storage, or electric vehicle chargers, we ensure that our clients are well-versed in the operation and maintenance of their new infrastructure.
Our training sessions are designed to empower clients, giving them the confidence to make the most of their renewable energy solutions. We go the extra mile to not only set up your service and app, but also provide training. Thie means that as the seasons change and potentially your habits change, you can rest assured that you can monitor and manage your system.
Aftercare
Our commitment to customer satisfaction extends beyond the installation and training phases. South Wales Solar stands by its customers with a robust aftercare program.
The truth is, there's very little maintenance needed on our solar work, but nonetheless, we offer ongoing support, addressing any queries, concerns, or maintenance needs that may arise. We take great pride in being accessible and responsive, providing peace of mind to our clients. Our aftercare services are a testament to our dedication to building lasting relationships and ensuring the long-term success of the solar solutions we provide.
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We only save your data if you're happy for us to, and we never share it with others
Better for the Environment
Solar power is a versatile solution for both home and business owners, offering significant monthly savings on utility bills and reducing the carbon footprint. Embracing solar power empowers individuals to take control of their energy consumption, leading to both personal and environmental benefits.
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South Wales Solar is a hardware, software and utility-company independent company, meaning we only have client interests' in mind.
Cost Cutting
Solar batteries enhance the efficiency of solar power systems by storing excess energy for use during low or no sunlight periods. This ensures a consistent power supply and provides a valuable backup during grid high-demand, or even outages, which while relatively uncommon in the UK, aren't entirely unheard of.
Homeowners benefit from increased self-sufficiency, reducing their reliance on the grid and trimming electricity costs.
Electric Vehicle Charging ('EVs')
Installing EV chargers at home, especially when integrated with solar power and batteries, transforms the charging experience into a convenient, cost-effective, and eco-friendly solution. Homeowners benefit from the dual advantage of reduced charging costs and a smaller carbon footprint.
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Partnering with South Wales Solar ensures you get a personal experience, that is founded on what's best for you - not what's best for suppliers and manufacturers.
Turnkey
The integration of solar power, batteries, and EV chargers creates a comprehensive and eco-friendly energy ecosystem, which is good for the planet - and good for your pocket. Homeowners can generate clean energy from the sun, store surplus power in batteries, and use it to charge electric vehicles.
South Wales Solar will work with you to provide you with a turnkey approach - which means we take all the confusion, additional cist and stress away from your solar project.